Produtos e Serviços B2B

Desenvolvemos e fornecemos insights aos modelos de negócios vencedores em setores complexos e competitivos de produtos e serviços B2B.

Nossa especialização se agrupa em áreas com fórmulas vencedoras:

  • O Ambiente Construído: Ganhar dinheiro onde outros falham em indústrias de margens apertadas e superficialmente maduras
  • Serviços (B2)B2C: Ecossistemas tradicionais em rápida consolidação e mudanças na cadeia de valor
  • Terceirização: Redesenho de cadeias de valor para maior eficácia
  • Ciência e Compliance: Equacionando inovação e risco em negócios de alta rentabilidade

Dentro dessas áreas, reunimos a percepção do cliente final, a excelência operacional e o profundo conhecimento do setor em seis subsetores principais, onde temos uma experiência incomparável:

Desenvolvemos e fornecemos uma visão superior aos modelos de negócios vencedores em setores complexos de produtos e serviços B2B

Nosso pensamento

Testing Times - TIC 101 Index 2017

In our last review of the TIC sector (which we called TIC-TOCK), we identified several emerging trends, such as the superiority of focus over pure scale and the changing basis of competition, with implications for both organic growth and M&A priorities


A pain in the neck

Debrief: The Autumn Statement 2015


Going places

Times have been particularly tough for Travel, Transport and Logistics (TTL) operators, with the profits of leading brands such as Holiday Inn, Hertz and DHL all coming under pressure from recession and structural changes to their industries


Tic-Tock

Testing, Inspection and Certification (TIC) services has been a highly attractive market on the agenda of major investors across the globe. However, growth rates have declined significantly since 2012, with average growth of 11-16%pa dropping down to just 6% in 2014. Oil & Gas and Mining are no longer powering this sector, and M&A is proving increasingly hard to exploit


Sink or swim

Too many of the world's leading B2B Services firms are at risk of revenue and margin decline - and only a few are acting with sufficient aggression to pursue their next wave of profitable growth


Global Warning

The B2B Services sector is diverse but contains some of the world’s most successful businesses.


Moving Into The Fast Lane

The B2B Services sector is a huge and profitable market, but poorly understood, and typically given much less attention than more mature consumer-facing industries. As a result, grasping the realities of how this sector functions can be a source of tremendous value


Pricing For Profit

Companies tend to set their prices too low in the business-to-business market. Regardless of pricing policy, some customers end up paying a price that is not justified by the amount they buy or the costs that they incur. And that is perhaps putting it mildly. As a result, you get lower margins, year after year


Higher And Higher

As Western economies are showing hesitant growth paths and uncertainty is freezing investment plans, growth options are dwindling for multinational companies (MNCs) and many heads are turning to China


The Fog Is Lifting

For decades, customer service has been poorly understood – an afterthought to the proposition, a cost to be managed, or worse a series of independent and uncosted decisions which add up to an unplanned customer service experience


Cause For Celebration?

To their relief, most retailers pulled off a good Christmas after a fraught year. As the festive trading season nears its end, Lisa Berwin examines the key findings from OC&C’s Christmas Trading Index


Consolidation Prize

B2C Services is big business – around £80bn in the UK alone – but in contrast to retail, most B2C services markets are highly fragmented: the top players in aggregate often account for less than 20% of share, and independents thrive


Show Of Strength

Twelve months ago we compiled an Index evaluating 50 of the leading FM businesses in the UK, aiming to spark some debate, particularly as FM is rarely seen as a coherent industry – even by many participants


Navigating Turbulent Waters

Despite the economic storm, European software cuts a dash through choppy waters


The New Rules Of Law

Historically, legal has not been a primary lever of bottom-line improvement strategies. This is understandable. The legal function is unique with its own language, culture, and objectives, and deciphering the nature and fair value of specific legal activities can be difficult for non-practitioners


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