{"id":10679,"date":"2018-04-09T00:00:00","date_gmt":"2018-04-08T23:00:00","guid":{"rendered":"https:\/\/occstrategy3.dev.twkmedia.com\/article\/digital-spoils-are-b2b-and-services-businesses-falling-behind"},"modified":"2024-06-05T11:26:50","modified_gmt":"2024-06-05T10:26:50","slug":"digital-spoils-are-b2b-and-services-businesses-falling-behind","status":"publish","type":"article","link":"https:\/\/www.occstrategy.com\/en\/article\/digital-spoils-are-b2b-and-services-businesses-falling-behind\/","title":{"rendered":"Digital spoils: are B2B and Services businesses falling behind?"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>We serve some of the world\u2019s leading disrupters. They want to know what new worlds there are to conquer, where the weak points in today\u2019s models are in terms of customer needs or cost to serve and how they can transform these<\/p>\n","protected":false},"featured_media":10680,"template":"","categories":[28],"class_list":["post-10679","article","type-article","status-publish","has-post-thumbnail","hentry","category-b2b-products-services"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.2 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Digital spoils: are B2B and Services businesses falling behind? | OC&amp;C Strategy Consultants<\/title>\n<meta name=\"description\" content=\"We serve some of the world\u2019s leading disrupters. They want to know what new worlds there are to conquer, where the weak points in today\u2019s models are in terms of customer needs or cost to serve and how they can transform these\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.occstrategy.com\/en\/article\/digital-spoils-are-b2b-and-services-businesses-falling-behind\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Digital spoils: are B2B and Services businesses falling behind?\" \/>\n<meta property=\"og:description\" content=\"We serve some of the world\u2019s leading disrupters. They want to know what new worlds there are to conquer, where the weak points in today\u2019s models are in terms of customer needs or cost to serve and how they can transform these\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.occstrategy.com\/en\/article\/digital-spoils-are-b2b-and-services-businesses-falling-behind\/\" \/>\n<meta property=\"og:site_name\" content=\"OC&amp;C Strategy Consultants\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-05T10:26:50+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.occstrategy.com\/wp-content\/uploads\/2023\/10\/43digital-spoils-are-b2b-and-services-businesses-falling-behind.png\" \/>\n\t<meta property=\"og:image:width\" content=\"637\" \/>\n\t<meta property=\"og:image:height\" content=\"501\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@OCC_Strategy\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.occstrategy.com\\\/en\\\/article\\\/digital-spoils-are-b2b-and-services-businesses-falling-behind\\\/\",\"url\":\"https:\\\/\\\/www.occstrategy.com\\\/en\\\/article\\\/digital-spoils-are-b2b-and-services-businesses-falling-behind\\\/\",\"name\":\"Digital spoils: are B2B and Services businesses falling behind? | OC&amp;C Strategy Consultants\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.occstrategy.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.occstrategy.com\\\/en\\\/article\\\/digital-spoils-are-b2b-and-services-businesses-falling-behind\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.occstrategy.com\\\/en\\\/article\\\/digital-spoils-are-b2b-and-services-businesses-falling-behind\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.occstrategy.com\\\/wp-content\\\/uploads\\\/2023\\\/10\\\/43digital-spoils-are-b2b-and-services-businesses-falling-behind.png\",\"datePublished\":\"2018-04-08T23:00:00+00:00\",\"dateModified\":\"2024-06-05T10:26:50+00:00\",\"description\":\"We serve some of the world\u2019s leading disrupters. They want to know what new worlds there are to conquer, where the weak points in today\u2019s models are in terms of customer needs or cost to serve and how they can transform these\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.occstrategy.com\\\/en\\\/article\\\/digital-spoils-are-b2b-and-services-businesses-falling-behind\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.occstrategy.com\\\/en\\\/article\\\/digital-spoils-are-b2b-and-services-businesses-falling-behind\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.occstrategy.com\\\/en\\\/article\\\/digital-spoils-are-b2b-and-services-businesses-falling-behind\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.occstrategy.com\\\/wp-content\\\/uploads\\\/2023\\\/10\\\/43digital-spoils-are-b2b-and-services-businesses-falling-behind.png\",\"contentUrl\":\"https:\\\/\\\/www.occstrategy.com\\\/wp-content\\\/uploads\\\/2023\\\/10\\\/43digital-spoils-are-b2b-and-services-businesses-falling-behind.png\",\"width\":637,\"height\":501},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.occstrategy.com\\\/en\\\/article\\\/digital-spoils-are-b2b-and-services-businesses-falling-behind\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.occstrategy.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Digital spoils: are B2B and Services businesses falling behind?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.occstrategy.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.occstrategy.com\\\/en\\\/\",\"name\":\"OC&C Strategy Consultants\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.occstrategy.com\\\/en\\\/#organization\"},\"alternateName\":\"OCCS\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.occstrategy.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.occstrategy.com\\\/en\\\/#organization\",\"name\":\"OC&C Strategy Consultants\",\"alternateName\":\"OC&C\",\"url\":\"https:\\\/\\\/www.occstrategy.com\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.occstrategy.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.occstrategy.com\\\/wp-content\\\/uploads\\\/2024\\\/08\\\/OCC_Master_Logo_RGB_HR-scaled.jpg\",\"contentUrl\":\"https:\\\/\\\/www.occstrategy.com\\\/wp-content\\\/uploads\\\/2024\\\/08\\\/OCC_Master_Logo_RGB_HR-scaled.jpg\",\"width\":2560,\"height\":765,\"caption\":\"OC&C Strategy Consultants\"},\"image\":{\"@id\":\"https:\\\/\\\/www.occstrategy.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/x.com\\\/OCC_Strategy\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/oc&c-strategy-consultants\\\/\"],\"description\":\"Founded in 1987, OC&C is a leading global strategy consulting firm that brings clear thinking to the most complex issues facing today's management teams. OC&C's client roster includes some of the world's most respected companies throughout the retail, consumer goods, leisure & hospitality, media, technology, industrial products and services and private equity sectors.\u202f OC&C Strategy Consultants is proudly a Certified B CorporationTM.\",\"email\":\"contact@occstrategy.com\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Digital spoils: are B2B and Services businesses falling behind? | OC&amp;C Strategy Consultants","description":"We serve some of the world\u2019s leading disrupters. They want to know what new worlds there are to conquer, where the weak points in today\u2019s models are in terms of customer needs or cost to serve and how they can transform these","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.occstrategy.com\/en\/article\/digital-spoils-are-b2b-and-services-businesses-falling-behind\/","og_locale":"en_GB","og_type":"article","og_title":"Digital spoils: are B2B and Services businesses falling behind?","og_description":"We serve some of the world\u2019s leading disrupters. They want to know what new worlds there are to conquer, where the weak points in today\u2019s models are in terms of customer needs or cost to serve and how they can transform these","og_url":"https:\/\/www.occstrategy.com\/en\/article\/digital-spoils-are-b2b-and-services-businesses-falling-behind\/","og_site_name":"OC&amp;C Strategy Consultants","article_modified_time":"2024-06-05T10:26:50+00:00","og_image":[{"width":637,"height":501,"url":"https:\/\/www.occstrategy.com\/wp-content\/uploads\/2023\/10\/43digital-spoils-are-b2b-and-services-businesses-falling-behind.png","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@OCC_Strategy","twitter_misc":{"Estimated reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.occstrategy.com\/en\/article\/digital-spoils-are-b2b-and-services-businesses-falling-behind\/","url":"https:\/\/www.occstrategy.com\/en\/article\/digital-spoils-are-b2b-and-services-businesses-falling-behind\/","name":"Digital spoils: are B2B and Services businesses falling behind? | OC&amp;C Strategy Consultants","isPartOf":{"@id":"https:\/\/www.occstrategy.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.occstrategy.com\/en\/article\/digital-spoils-are-b2b-and-services-businesses-falling-behind\/#primaryimage"},"image":{"@id":"https:\/\/www.occstrategy.com\/en\/article\/digital-spoils-are-b2b-and-services-businesses-falling-behind\/#primaryimage"},"thumbnailUrl":"https:\/\/www.occstrategy.com\/wp-content\/uploads\/2023\/10\/43digital-spoils-are-b2b-and-services-businesses-falling-behind.png","datePublished":"2018-04-08T23:00:00+00:00","dateModified":"2024-06-05T10:26:50+00:00","description":"We serve some of the world\u2019s leading disrupters. They want to know what new worlds there are to conquer, where the weak points in today\u2019s models are in terms of customer needs or cost to serve and how they can transform these","breadcrumb":{"@id":"https:\/\/www.occstrategy.com\/en\/article\/digital-spoils-are-b2b-and-services-businesses-falling-behind\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.occstrategy.com\/en\/article\/digital-spoils-are-b2b-and-services-businesses-falling-behind\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.occstrategy.com\/en\/article\/digital-spoils-are-b2b-and-services-businesses-falling-behind\/#primaryimage","url":"https:\/\/www.occstrategy.com\/wp-content\/uploads\/2023\/10\/43digital-spoils-are-b2b-and-services-businesses-falling-behind.png","contentUrl":"https:\/\/www.occstrategy.com\/wp-content\/uploads\/2023\/10\/43digital-spoils-are-b2b-and-services-businesses-falling-behind.png","width":637,"height":501},{"@type":"BreadcrumbList","@id":"https:\/\/www.occstrategy.com\/en\/article\/digital-spoils-are-b2b-and-services-businesses-falling-behind\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.occstrategy.com\/en\/"},{"@type":"ListItem","position":2,"name":"Digital spoils: are B2B and Services businesses falling behind?"}]},{"@type":"WebSite","@id":"https:\/\/www.occstrategy.com\/en\/#website","url":"https:\/\/www.occstrategy.com\/en\/","name":"OC&C Strategy Consultants","description":"","publisher":{"@id":"https:\/\/www.occstrategy.com\/en\/#organization"},"alternateName":"OCCS","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.occstrategy.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/www.occstrategy.com\/en\/#organization","name":"OC&C Strategy Consultants","alternateName":"OC&C","url":"https:\/\/www.occstrategy.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.occstrategy.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/www.occstrategy.com\/wp-content\/uploads\/2024\/08\/OCC_Master_Logo_RGB_HR-scaled.jpg","contentUrl":"https:\/\/www.occstrategy.com\/wp-content\/uploads\/2024\/08\/OCC_Master_Logo_RGB_HR-scaled.jpg","width":2560,"height":765,"caption":"OC&C Strategy Consultants"},"image":{"@id":"https:\/\/www.occstrategy.com\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/x.com\/OCC_Strategy","https:\/\/www.linkedin.com\/company\/oc&c-strategy-consultants\/"],"description":"Founded in 1987, OC&C is a leading global strategy consulting firm that brings clear thinking to the most complex issues facing today's management teams. OC&C's client roster includes some of the world's most respected companies throughout the retail, consumer goods, leisure & hospitality, media, technology, industrial products and services and private equity sectors.\u202f OC&C Strategy Consultants is proudly a Certified B CorporationTM.","email":"contact@occstrategy.com"}]}},"_links":{"self":[{"href":"https:\/\/www.occstrategy.com\/en\/wp-json\/wp\/v2\/article\/10679","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.occstrategy.com\/en\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/www.occstrategy.com\/en\/wp-json\/wp\/v2\/types\/article"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.occstrategy.com\/en\/wp-json\/wp\/v2\/media\/10680"}],"wp:attachment":[{"href":"https:\/\/www.occstrategy.com\/en\/wp-json\/wp\/v2\/media?parent=10679"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.occstrategy.com\/en\/wp-json\/wp\/v2\/categories?post=10679"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}