Le nostre conoscenze

La filosofia di OC&C è di trattare ciascun problema come unico, fornendo ai nostri clienti soluzioni realmente personalizzate anziché pacchetti generici.

Le pubblicazioni di OC&C illustrano la nostra capacità di pensare in modo creativo, generare nuove conoscenze e fornire una prospettiva nuova rispetto ai paradigmi di pensiero precostituiti.

Per accedere a tutti i report sull'esperienza e sulle competenze dei nostri partner, vi invitiamo a iscrivervi alle pubblicazioni di OC&C
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domenica 5 ottobre 2008

Price & prejudice

Retailers invest huge amounts of effort and money in price changes, often with little return. In our experience retailers in general do not pay sufficient attention to what drives the customer's perception of their price position

mercoledì 3 settembre 2008

Having your cake and eating it too

Media companies can often step change online profits – in our experience by 50% to 200%, depending on the maturity of the online business

sabato 2 agosto 2008

The new rules of law

Historically, legal has not been a primary lever of bottom-line improvement strategies. This is understandable

martedì 1 luglio 2008

Thin pickings

The next time you stroll through your local town or city centre, with its independent shops, chain stores and coffee shops, take a good look.  Some of them might not be around much longer

martedì 3 giugno 2008

Think global act focal

Global suppliers are focussing on their billionaire brands and reaping the rewards in spite of the economy

martedì 6 maggio 2008

Feeling the squeeze

As the cost of living rises and daily news reports continue to flood us with glum tales of inflation in the price of food, fuel and interest rates, good news is certainly at a premium

martedì 4 marzo 2008

Stop, look, listen

To be a customer centric retailer, management has to let the customer’s perspective cascade down through every aspect of the organisation from designing store formats to devising store labour models that provide the level of service that customers value most

martedì 5 febbraio 2008

Lean mean selling machine

In today’s tough climate, many businesses think cutting costs is the only way to drive profits. But top line growth is still possible

martedì 1 gennaio 2008

Does price really matter?

Retailers invest huge amounts of effort and money in price. Chinese consumers have a surprisingly poor knowledge of actual prices, but do know where to get the best deal

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