Nicholas Farhi

Senior Leadership

Nicholas works with clients in B2C and B2B2C services industries, with particular expertise in automotive services, travel and leisure.

He also leads much of OC&C’s work across industry sectors in workforce optimisation and customer service strategies. Beyond that, Nicholas works with a select group of private equity clients at the point of transaction and especially supporting them in post-acquisition value realisation.
 

Education & Prior Experience

  • Masters in Physics, Oxford University
"We love nothing more than getting our sleeves rolled up with our clients to create and implement a strategy that truly delivers for them."

Related Publications

Monday 12 April 2021

Battery late than never

The world of automotive, like many others, has been profoundly affected by COVID-19. But the automotive sector was already undergoing a period of unprecedented change in how, where, and what consumers want to buy

Tuesday 20 August 2019

Unlock the keys to the future of car ownership

Buying and running a car is not the set of discrete transactions it once was: drivers no longer buy a car from one place, have their vehicle serviced by another and then sell it on elsewhere

Friday 12 April 2019

Smartphone addicts and the reversing trend of driving safety

You read a lot about the zero-collision nirvana of autonomous driving, but cars have been getting safer for a long time

Tuesday 05 March 2019

Reclaiming the commons - government's increasing role in mobility

Two news items today highlight that the boom in mobility is causing a tragedy of the commons: increased congestion on the roads and at the curbside.

Monday 05 November 2018

AVs allow proposition reinvention, not just driver automation

As Henry Ford may have said: "If I had asked people what they wanted, they would have said faster horses"

Thursday 09 August 2018

Capping Uber numbers in NYC: the first of a wave of regulatory interventions?

Taxi regulations exist for a reason – to balance the needs of different constituencies: passengers, taxi operators, drivers, other road users and residents

Tuesday 15 May 2018

Subscribing to Uber? What's the taxi equivalent of Prime's free delivery

Lyft are rolling out the subscription package they have been trialling for a while. It's focused on bundles for heavy users, selling $15 off 30 rides (worth $450) for $200

Saturday 05 May 2018

The massive prize in supporting driverless, like testing and compliance

This Forbes article is spot on: there is a gold rush to build driverless cars, but the easier money is in selling shovels

Wednesday 25 April 2018

Delivery to the trunk - a peculiarly American answer?

Amazon and Volvo announced today a partnership to let delivery companies drop off parcels to the trunk of your car. It's actually second time lucky for Amazon: they piloted with Audi in 2015

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