Retail

Retail is one of OC&C’s longest-standing strengths –as recognized by our team achieving the highest possible score in the Financial Times' UK Leading Management Consultants 2018. We collaborate globally to serve clients of all varieties and sizes, from multinational grocery giants through to nascent online category specialists:

  • Our grocery team partners with market leaders in the UK and around the world to deliver strategic, transformational, and operational projects. Our clients tell us they see us as their 'go to' thought partner for the key strategic and commercial issues they face.
  • In apparel, we bring experience from across the value chain to help retailers successfully address consumers' rapidly evolving expectations. By taking a holistic view of proposition and supply chain, we deliver recommendations tailored to both client and customer.
  • Multi-category: We work together with 'big box' retailers and department stores to tackle the key questions facing senior management.  Our experience covers a broad spectrum of questions including Category Strategy, Operating Model Re-Design, and International Expansion.
  • Specialty & Luxury: We have deep expertise across the broad spectrum of categories within retail, ranging from Discount to Luxury, and from Juvenile to Pets.
  • Disruptive Digital Models: Routes to market are changing fast: platforms, social shopping, and direct to consumer are core concepts today that were rarely mentioned ten years ago. We work with retailers to better understand customer needs and missions, and use this to design routes to market and operating models, which deliver real competitive advantage.

The retail landscape has changed immeasurably in recent years driven by a rapidly evolving channel landscape, rapid swings in global and local economies, and increasing globalization of the consumer.  Against this rapidly evolving backdrop our customer-centric approach, robust analytical mindset, and dedication to working in partnership with senior management have never been more relevant.

We bring an unparalleled understanding of the customer, and a determined, analytical mindset to deliver results together with retailers globally

Our thinking

wtorek, 4 lutego 2020

Koniec ery produktów! Niech żyje era usług!

OC&C Retail Proposition Index to doroczne, globalne badanie sprawdzające postrzeganie sieci handlowych przez konsumentów. Badanie prowadzone jest w 8 krajach i obejmuje blisko 650 detalistów, ocenianych przez 50 000 konsumentów. Tegoroczna edycja jest już ósmą odsłoną badania.

wtorek, 27 sierpnia 2019

Making plus size profitable

Plus sized clothing is one of the fastest growing sectors in UK fashion retail, but it is not without challenges

środa, 21 sierpnia 2019

Opinion: Stores can beat online by avoiding tyranny of choice

Bricks-and-mortar retailers who want to beat the online giants could do worse than listen to the wisdom of philosophers like Kierkegaard – or Homer Simpson – says Michael Jary

wtorek, 13 sierpnia 2019

How SheIn cracked the Gen Z online fashion market

The Chinese online fashion store SheIn is a phenomenon in the UK, rocketing from 500,000 to 4 million unique monthly visitors in just six months

czwartek, 4 lipca 2019

Love & money: a deep dive into Alibaba’s Hema

The omnichannel buzz word has been omnipresent in most retailers’ vocabulary in recent years. A majority of them are painstakingly trying to integrate multiple online and offline touchpoints from discovery to purchase and services into a seamless and convenient journey for the customer

wtorek, 14 maja 2019

High Velocity Retail

We partnered with the World Retail Congress to bring you the exclusive High Velocity Retail report. In formulating this report, we interviewed the leaders of global retailers from across the evolutinary spectrum to understand how they are developing their businesses within a High Velocity Retail world

środa, 16 stycznia 2019

A perfect fit

The global market for apparel presents both challenge and opportunity. To be a winner, a brand must plot an ever more careful path: there is little scope to get it wrong

czwartek, 29 listopada 2018

Zdobywać serca i umysły

OC&C Retail Proposition Index 2018 już po raz siódmy rzuca światło na czynniki, które pozwalają osiągnąć najlepsze postrzeganie sieci przez konsumentów

środa, 7 listopada 2018

Czas na działanie

The Global 50 report is our annual snapshot of the world’s 50 largest FMCG businesses. Now in its 16th year, it is the go-to source for the statistics and big themes that shape the sector

wtorek, 23 października 2018

Bridging the trust gap

After a three-year slowdown in 2013-2015, the China luxury market is back on a solid growth trajectory

piątek, 19 października 2018

The first rule of disruption

At the annual OC&C and Financo Retail CEO Forum, we heard first-hand how retail sector 'disruptors' think about the changing shape of the industry

poniedziałek, 5 marca 2018

Piękni, młodzi i bogaci

Liderem zeszłorocznej edycji Rankingu postrzegania sieci detalicznych w Polsce 2017, okazał się Rossmann, wyprzedzając Allegro, które było na szczycie przez trzy ostatnie lata

środa, 28 lutego 2018

Partnering to win in retail's digital age

For the last three years we have been living in the era of M-commerce: smartphones now represent over 50% of all online retail transactions and retail search queries across the UK, France and Germany

czwartek, 14 grudnia 2017

9 golden rules of global retail customer behaviour

We have worked with many major retailers around the world analysing large amounts of customer data. While every business is unique, as are its customers, experience has taught us that certain common threads or golden rules will always be present

poniedziałek, 27 listopada 2017

Ringing the changes

As the UK retail industry plots its path through an uncertain trading environment, the battle for supremacy has never been more intense

We use cookies to give you the best possible experience on our website. By continuing to browse this site, you give consent for cookies to be used. For more details please read our Cookie policy.