Nicholas Farhi

Senior Leadership

Nicholas works with clients in B2C and B2B2C services industries, with particular expertise in automotive services, travel and leisure.

He also leads much of OC&C’s work across industry sectors in workforce optimisation and customer service strategies. Beyond that, Nicholas works with a select group of private equity clients at the point of transaction and especially supporting them in post-acquisition value realisation.
 

Education & Prior Experience

  • Masters in Physics, Oxford University
"We love nothing more than getting our sleeves rolled up with our clients to create and implement a strategy that truly delivers for them."

Related publications

22 Ocak 2020 Çarşamba

Pricing contortions at Uber and the regulated end game

Uber's efforts to comply with California's new employment regulations - and prove that Uber is a tech platform, not a taxi firm - are entertaining to watch

20 Ağustos 2019 Salı

Unlock the keys to the future of car ownership

Buying and running a car is not the set of discrete transactions it once was: drivers no longer buy a car from one place, have their vehicle serviced by another and then sell it on elsewhere

9 Mayıs 2019 Perşembe

Stop or go

The world of automotive is changing, and fast. The advent of subscription models, mobility, car sharing, electrification and autonomous are all potential disruptions viewed as an opportunity by some and a worry or threat by others

12 Nisan 2019 Cuma

Smartphone addicts and the reversing trend of driving safety

You read a lot about the zero-collision nirvana of autonomous driving, but cars have been getting safer for a long time

5 Mart 2019 Salı

Reclaiming the commons - government's increasing role in mobility

Two news items today highlight that the boom in mobility is causing a tragedy of the commons: increased congestion on the roads and at the curbside.

5 Kasım 2018 Pazartesi

AVs allow proposition reinvention, not just driver automation

As Henry Ford may have said: "If I had asked people what they wanted, they would have said faster horses"

5 Nisan 2018 Perşembe

Online car retailing: harder than it looks

Interesting to read about Shift's partnership with Cox/Mannheim to provide the physical infrastructure to underpin its online sales. Turns out grungy things like storage and reconditioning centers aren't going to be digitised any time soon

3 Nisan 2018 Salı

Same day delivery: wrong for Uber, right for the brave

Uber has shut down its same day parcel delivery business, and in fact it never made it beyond three US test cities

28 Mart 2018 Çarşamba

The winning model in subscription cars

Fully autonomous cars are years away, and that timeline seems to be stretching further. But the less talked about wave of mobility - moving to all-in subscription ownership - is much closer

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