The philosophy of OC&C Strategy Consultants is to treat each problem as unique, providing truly customised solutions rather than generic packages for our clients.
This selection of OC&C's publications illustrates our ability to think creatively, generate new insights and provide a fresh perspective on established thinking.
In this section you can view and download our strategic "Insights"; short provocative pieces that we write as food for thought for our clients.
Building loyalty through memberships
The Covid-19 pandemic has hit the leisure industry hard – but the recovery presents a once-in-a-lifetime chance for leisure service operators to reconsider their business model and seize opportunities to grab wallet share from customers who start to consume leisure services again
Opinion: Never again should we accept the notion of non-essential workers
It took a global pandemic to prompt society to reflect on the importance of work performed not only by healthcare and home care providers, but by delivery drivers, grocery store employees and other critical but modestly paid workers.
Four sustainability myths: are they holding your business back?
The Covid-19 crisis has elevated the importance of sustainability, but we must banish old thinking to build back better, writes Deidre Sorensen.
The future of retail in Hong Kong
Hong Kong has lost its status as the ultimate shopping destination for Chinese tourists
B2B digital disruption: A quiet revolution
Digital has been on corporate agendas for years, and the impact of Covid is only accelerating this, with businesses rushing to bring forward investments across a range of capabilities
Opinion: The new channel split is buying vs shopping
Online retail took a big step forward during lockdown but it still cannot capture the experience of shopping, while physical retail faces its own post-pandemic challenge
B2B Pricing with COVID-19
Lockdowns have had huge immediate impact on business activity with great uncertainty on when “normality” will return, combined with the prospect of a longer-term recession. Many companies are facing severe short-term pressures, and understandably look to pass this on to their suppliers via price negotiations. So how should B2B companies think about reacting to pricing pressures?
Return to the road
As the world cautiously ventures back outside after weeks in lock down, vehicles are starting to return to previously empty roads. But rubber returning to the road does not mean usage and traffic will immediately bounce back to normal.
(re)Starting with a clean sheet
As many businesses try to plot their way out of the Covid 19 nightmare, they are focusing on the practicalities of how to reopen, deliver on customer promise and expectations, navigate government support schemes and manage the all important cashflow throughout.