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Bob the Coder
An upcoming boom in software serving the construction industry will drive several new billion dollar scale-ups in the coming decade
Contactless coffee?
Interesting to see Costa Coffee's latest innovation aimed at driving a switch to reusable cups
The imperatives for retail leaders trading through uncertain times
Although there is much uncertainty surrounding the UK macro-economy, it is clear that for the retail industry, the next year will see some of the toughest trading conditions for a decade
Digital innovation, where China's underdevelopment is an advantage
China's digital development has attracted global attention. Last week I joined a digital camp run by one of the leading global retailers in Shanghai to discuss the new retail brand, HEMA, launched by Alibaba
Telecoms channel – Ripe for disintermediation
The results of our recent (2018) nationwide customer survey on telecoms retail experience are in and they don’t look good… not if you’re a telecoms operator
AVs allow proposition reinvention, not just driver automation
As Henry Ford may have said: "If I had asked people what they wanted, they would have said faster horses"
Alibaba's JV with YNAP: a short-cut to bridge their trust gaps with Chinese shoppers and with brands
In OC&C’s recent research on Chinese luxury online shoppers, we found that International platforms like YNAP and Farfetch scored among top 5 for overall satisfaction by Chinese users
Autonomous vehicles will clog our roads and line the pockets of maintenance and repair providers
Prepare for the mega traffic jam of the future. As cars become more and more available through on demand services we may see a tremendous rise in traffic. Up to 90% on some forecasts
The first rule of disruption
We've asked leading Retail sector disruptors how they see the evolution of the industry. They challenge the fundamental notion of disruption and set the wider retail industry 3 critical questions to answer
COVID-19 accelerated car retail evolution but landscape remains familiar
The automotive world has been profoundly affected by COVID-19, but even before the pandemic hit the sector was undergoing a transformation in how, where, and what cars consumers wanted to buy.