Relatórios
segunda-feira 7th janeiro 2013
Would you trust a machine?
This is the fourth year of the OC&C Proposition Index, a major piece of consumer research into shopper attitudes towards the world’s leading retailers
quarta-feira 12th dezembro 2012
Christmas cheer?
Christmas trading results this year generated some positive headlines suggesting better than expected performance – but the actual like-for-like out-turn for UK retail was...
quarta-feira 22nd agosto 2012
Top of the shops
The OC&C Proposition Index is a major piece of consumer research conducted annually, measuring shopper perception of the strength of different retail propositions
segunda-feira 21st maio 2012
The big leagues
The OC&C Proposition Index is a major piece of consumer research conducted annually, measuring shopper perception of the strength of different retail propositions
segunda-feira 30th janeiro 2012
Taking on the machines
The OC&C Proposition Index 2012 is the biggest and most comprehensive we have yet compiled
terça-feira 17th janeiro 2012
Are you good enough?
Retailers have traditionally thrived by making choices. Some retailers would offer low prices, others great service, others huge range. Successful retailers made trade-offs in...
segunda-feira 9th janeiro 2012
Marrying the dragon
In recent years, China has played a greater and greater role in the cross-border merger and acquisition market. Outbound M&A activities have been accelerating...
quarta-feira 4th janeiro 2012
Moving into the fast lane
The B2B Services sector is a huge and profitable market, but poorly understood, and typically given much less attention than more mature consumer-facing industries....
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segunda-feira 2nd janeiro 2012
Winning strategies for a smooth ride
There are growing concerns that the once sizzling Indian economy is cooling off. With the rainfall playing truant and industrial growth slowing down, both...
terça-feira 20th dezembro 2011
Pricing for profit
Companies tend to set their prices too low in the business-to-business market. Regardless of pricing policy, some customers end up paying a price...
terça-feira 22nd novembro 2011
Game on!
The online gaming industry is undergoing a period of rapid investment, expansion and innovation. In the last few years, investment and usage has shifted...
terça-feira 8th novembro 2011
The good, the bad, and the ugly
The Christmas trading period this year may not have been a total wipeout, but it was a big disappointment for many retailers. And the...
quinta-feira 6th outubro 2011
The fog is lifting
For decades, customer service has been poorly understood – an afterthought to the proposition, a cost to be managed, or worse a series of...
sexta-feira 2nd setembro 2011
Size isn't everything
Whilst all good competitive strategy can be traced back to first principles, you may think that reaching back to biblical times is a step...
segunda-feira 20th junho 2011
Land of the giants
The fight for survival rages on in food & drink. And this year’s OC&C Top 150 reveals that the UK’s biggest manufacturers are standing...
quarta-feira 11th maio 2011