Reports
Monday 6th November 2023
Building loyalty through paid memberships & subscriptions
An increasing number of travel, leisure, and hospitality businesses are launching paid membership and subscription programmes. Many are finding that giving customers exclusive benefits, rewards,...
Thursday 2nd November 2023
The OC&C Global 50 2023
2022 was a year of rampant inflation – but the largest consumer goods businesses were able to drive record revenue growth by successfully passing...
Wednesday 10th May 2023
Nurturing Customer Loyalty in China
Chinese consumers are hugely committed to loyalty programs, with two thirds of Chinese residents enrolled in 15+ programmes, and 80%+ willing to pay for...
Thursday 16th March 2023
From Rags to Riches
Fifteen years ago, when we heard the word ‘second-hand’, car boot sales and charity shops sprung to mind. Today, it’s come to mean something very...
Monday 20th February 2023
Doing more with less
Overproduction is a long-lasting, deep-rooted problem for brands. 15-45 billion items of clothing produced every year are wasted, mostly ending up in landfill or incinerated. This...
Thursday 16th February 2023
Private Equity & Transactions 2022
A summary of 2022 Private Equity & Transactions activity by sector.
Thursday 19th January 2023
Opportunities & New Frontiers in Pet
In our latest consumer insight, we partner with global investment bank and M&A specialist Harris Williams to dig deep into the pet market.
Monday 19th December 2022
Succeeding in a squeeze
With inflation at its highest rate in over 40 years, and consumers reassessing their spending, businesses will have to work harder – and smarter...
Tuesday 6th December 2022
The big squeeze
In collaboration with our long-standing partners The Grocer, we’re delighted to share our annual Food and Drink Top 150 report. Despite having to adapt...
Thursday 10th November 2022
Hitting the brakes
Our 3rd annual Speedometer report follows up our research in 2019 and 2021. We have drawn on a survey of over 9000 consumers across...
Tuesday 8th November 2022
The forecourt of the future
Electric vehicle (EV) adoption across Europe is unstoppable. For fuel station forecourts this presents great change and opportunity in equal measure. In our latest...
Friday 21st October 2022
All about value
In this, our 12th annual Retail Proposition Index, published at a time when consumers are grappling with cost-of-living pressures and confidence is at a...
Thursday 20th October 2022
Moving consumers to sustainable choices
The UK retail sector has set itself an ambitious target of being net zero by 2040. It’s become clear the sector cannot achieve this...
Monday 10th October 2022
The OC&C Global 50 2022
In our 20th edition of the Global 50 report, we take a look at how the world’s 50 largest FMCG businesses have fared whilst...
Tuesday 20th September 2022
Investing in Winners
The world faces a monumental challenge over the next decade in order to avoid more than 1.5C of warming and there’s increasing recognition of...
Tuesday 12th July 2022