Reports

Monday 9th January 2012

Marrying the dragon

In recent years, China has played a greater and greater role in the cross-border merger and acquisition market. Outbound M&A activities have been accelerating...
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Wednesday 4th January 2012

Moving into the fast lane

The B2B Services sector is a huge and profitable market, but poorly understood, and typically given much less attention than more mature consumer-facing industries....
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Monday 2nd January 2012

Winning strategies for a smooth ride

There are growing concerns that the once sizzling Indian economy is cooling off. With the rainfall playing truant and industrial growth slowing down, both...
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Tuesday 20th December 2011

Pricing for profit

Companies tend to set their prices too low in the business-to-business market. Regardless of pricing policy, some customers end up paying a price...
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Tuesday 22nd November 2011

Game on!

The online gaming industry is undergoing a period of rapid investment, expansion and innovation. In the last few years, investment and usage has shifted...
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Tuesday 8th November 2011

The good, the bad, and the ugly

The Christmas trading period this year may not have been a total wipeout, but it was a big disappointment for many retailers. And the...
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Thursday 6th October 2011

The fog is lifting

For decades, customer service has been poorly understood – an afterthought to the proposition, a cost to be managed, or worse a series of...
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Friday 2nd September 2011

Size isn't everything

Whilst all good competitive strategy can be traced back to first principles, you may think that reaching back to biblical times is a step...
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Monday 20th June 2011

Land of the giants

The fight for survival rages on in food & drink. And this year’s OC&C Top 150 reveals that the UK’s biggest manufacturers are standing...
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Wednesday 11th May 2011

New frontiers

As growth slows in the ‘Old West’, global suppliers are venturing into new territories. But they are facing stiff competition from domestic players...
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Wednesday 27th April 2011

Opportunity knocks

For many years, the education sector has been poorly understood, captured as a subset of business services or the media sector. Education does however...
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Thursday 10th March 2011

Weathering the storm

It is clear to all of us that our great industry is moving through tumultuous times. A deep recession is being followed by a...
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Thursday 3rd February 2011

Big pie bigger bite

A bigger bite is what every FMCG company should attempt to get of the growing pie of demand this year. But not all firms...
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Sunday 2nd January 2011

Cause for celebration?

To their relief, most retailers pulled off a good Christmas after a fraught year. As the festive trading season nears its end, Lisa Berwin...
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Friday 10th December 2010

Consolidation prize

B2C Services is big business – around £80bn in the UK alone – but in contrast to retail, most B2C services markets are highly...
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Saturday 7th August 2010

Show of strength

Twelve months ago we compiled an Index evaluating 50 of the leading FM businesses in the UK, aiming to spark some debate, particularly as...
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