Nicholas serve clientes em serviços B2C e B2B2C, é especializado nos setores de serviços automotivos, viagem e lazer.
Ele também liderou grande parte do trabalho da OC&C em diversos setores da indústria em transversais como otimização da força de trabalho e estratégias de serviços ao cliente. Além disso, Nicholas trabalha com um grupo seleto de clientes de private equity no momento da transação e, especialmente, dando suporte para a valorização da empresa pós aquisição.
Educação e experiência anterior
- Mestrado em Física, Oxford University
"Adoramos nada mais do que arregaçar as mangas com nossos clientes para criar e implementar uma estratégia que realmente atenda a eles."
Hitting the brakes
Our 3rd annual Speedometer report follows up our research in 2019 and 2021. We have drawn on a survey of over 9000 consumers across 8 countries (USA, Germany, France, UK, Netherlands, Italy, China, Australia) to understand the underlying disruptive trends affecting the automotive industry.
Battery late than never
The world of automotive, like many others, has been profoundly affected by COVID-19. But the automotive sector was already undergoing a period of unprecedented change in how, where, and what consumers want to buy
Pricing contortions at Uber and the regulated end game
Uber's efforts to comply with California's new employment regulations - and prove that Uber is a tech platform, not a taxi firm - are entertaining to watch
Life in the fast lane
The world of automotive is in a period of unprecedented change: subscription models, car sharing, electric and autonomous collectively will transform the landscape for all companies in the automotive value chain
Unlock the keys to the future of car ownership
Buying and running a car is not the set of discrete transactions it once was: drivers no longer buy a car from one place, have their vehicle serviced by another and then sell it on elsewhere
Smartphone addicts and the reversing trend of driving safety
You read a lot about the zero-collision nirvana of autonomous driving, but cars have been getting safer for a long time
Reclaiming the commons - government's increasing role in mobility
Two news items today highlight that the boom in mobility is causing a tragedy of the commons: increased congestion on the roads and at the curbside.
AVs allow proposition reinvention, not just driver automation
As Henry Ford may have said: "If I had asked people what they wanted, they would have said faster horses"
Capping Uber numbers in NYC: the first of a wave of regulatory interventions?
Taxi regulations exist for a reason – to balance the needs of different constituencies: passengers, taxi operators, drivers, other road users and residents