无论您是酒店、旅馆、游轮运营商、度假胜地、主题公园、房车公园（或类似的场所），我们都知道如何吸引回头客。从大型国际连锁店到独立精品店，我们在该领域的工作涉及一系列广泛的战略增长决策，包括客户细分、品牌定位、主张开发、忠诚度战略和客户关系管理。
我们在固定容量收入管理方面的经验尤其闻名。我们的方法侧重于了解客户和竞争环境，然后部署适当的商业杠杆，而不是黑箱优化工作，以释放巨大价值。
我们能提供 什么帮助
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01
了解不同客户群的收益率曲线，以最大限度地提高不同季节和交货时间的回报。
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02
创建旨在特定场合针对特定客户的产品。
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03
协调商业活动——例如定价、营销和产品部署以增加价值。
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04
设计“作战计划”和报告，使高级管理层能够快速轻松地跟踪绩效并确定纠正措施。
联系我们的 住宿 团队
联系我们的 住宿 团队
Industry Contact
建议性 报告
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星期一 6th 11 月 2023
Building loyalty through paid memberships & subscriptions
An increasing number of travel, leisure, and hospitality businesses are launching paid membership and subscription programmes. Many are finding that giving customers exclusive benefits, rewards,...
星期二 21st 4 月 2020
Keep calm and play on: The rise of Digital Leisure
Perspectives on the growth of Digital Leisure and the characteristics of a winning model
星期五 22nd 3 月 2019
The OC&C Fundex 2019: How was it for you?
Hospitality & Leisure is a fantastically diverse sector, but one thing unites every single leisure brand out there – the importance of creating a...
星期四 28th 9 月 2017
Taking a serious look at fun
People in China’s growing middle class are working longer and harder, and so they are placing greater emphasis on leisure as well as spending...建议性文章
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星期四 20th 6 月 2024
Calmer Waters Ahead?
As we emerge from our post-Covid era, travel has walked a turbulent recovery path. Multiple barriers such as high-cost inflation, labour shortages and global...
星期五 22nd 3 月 2024
The Future of Personalised Pricing
As an approach to price management, personalised pricing accounts for the fact that each customer has a unique set of needs and behaviours, with...
星期日 23rd 7 月 2023
Riding the AI wave in Travel and Accommodation
Last week, our Travel and Accommodation team hosted a breakfast discussion with industry leaders, exploring how AI is impacting the sector and how brands...
星期三 10th 5 月 2023