Taking on the machines
The OC&C Proposition Index 2012 is the biggest and most comprehensive we have yet compiled. We surveyed nearly 25,000 different consumers in 8 countries on their perceptions of over 450 retailers.
The quarter of a million ratings of individual retailers that this research generates provides an exceptionally strong foundation by which the strength of different retail propositions can be measured. Once again the OC&C proposition index is headed by Amazon, a retailer that continues to show tremendous strengths across multiple markets and dimensions of the consumer proposition.
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