B2B Products & Services
We develop and provide superior insight to the winning business models in complex B2B products and services sectors.
Our areas of expertise cluster into areas with common winning formulas:
- The Built Environment: Making money where others fail in tight margin, superficially mature, industries
- (B2)B2C Services: Traditional ecosystems undergoing rapid consolidation and value chain shifts
- Outsourcing: Redesigning value chains to be structurally more effective
- Science and Compliance: Turning innovation and risk functions into high margin businesses
Within these areas, we bring together end-customer insight, operational excellence, and in-depth sector knowledge in six key sub-sectors where we have unrivalled experience;
We develop and provide superior insight to the winning business models in complex B2B products and services sectors
Private Equity & Transactions 2021
2021 was a record year for transactions globally – as activity remained exceptionally strong despite the ongoing challenges of the COVID pandemic, global supply chain issues and the challenges of rising inflation and energy prices during the year.
Just fifteen years ago, the biggest threat to traditional commerce was the internet. Brands that were quick to launch transactional websites (and later apps) emerged as victors. Now those same brands face losing out to the emerging dominance of online marketplaces – the disruptor has become the disrupted.
Ready, Test, Go!
Over the last 18 months, it has been easy (understandably) to focus on just getting through the “now”. Evolution in testing markets, however, does not stop, and testing providers need to be prepared for further change: from evolving customer demands and new regulation to under-pressure supply chains.
COVID-19 accelerated car retail evolution but landscape remains familiar
The automotive world has been profoundly affected by COVID-19, but even before the pandemic hit the sector was undergoing a transformation in how, where, and what cars consumers wanted to buy.
Battery late than never
The world of automotive, like many others, has been profoundly affected by COVID-19. But the automotive sector was already undergoing a period of unprecedented change in how, where, and what consumers want to buy
Return to the road
As the world cautiously ventures back outside after weeks in lock down, vehicles are starting to return to previously empty roads. But rubber returning to the road does not mean usage and traffic will immediately bounce back to normal.
TICC sector perspectives to navigate a pandemic
Operational and financial solutions to emerge stronger from the crisis
Looking over the precipice
The potential impact of COVID 19 on B2C & B2B Media: Initial perspectives
No-one in mobility is set up to win the 2020s auto battle — yet
Forget autonomous vehicles and car sharing—the auto industry’s real opportunity lies in giving consumers access to cars without the hassle of ownership and risk
It's the uncertainty not the hardship that's so difficult
It's hard to find the right hyperbole to describe these extraordinary times that we find ourselves in. Today more than a quarter of the world's population are operating under lockdown with this number continuing to escalate rapidly
COVID-19 - crashing car rental
It seems hard now to believe that just a few weeks ago major car rental companies were announcing record results for 2019
Pricing contortions at Uber and the regulated end game
Uber's efforts to comply with California's new employment regulations - and prove that Uber is a tech platform, not a taxi firm - are entertaining to watch
Is the auto industry wasting money on mobility/autonomy/electric?
This week we released the findings of research surveying more than 10,000 consumers internationally (USA, UK, France, Germany and China) about how they really feel about the big changes in cars (mobility, electric, autonomous)
The next generation of FM – will tech cannibalise or enhance business models?
The facilities management (FM) industry has long been reliant on the unending demand for labour. It was good for everyone. The slow and steady growth seemed guaranteed, and there was a well-known operating model for how to win. But the good times are over
Unlock the keys to the future of car ownership
Buying and running a car is not the set of discrete transactions it once was: drivers no longer buy a car from one place, have their vehicle serviced by another and then sell it on elsewhere