Digital

We bring together a range of sector and functional experts from across OC&C to support our clients in some of their highest priority business concerns when it comes to digital. This mix of expertise enables us to design bespoke, innovative solutions to our client's most pressing issues.

We can help you address a number of business-critical questions:

Looking to build the best plan to grow?
From start-up to scaled-up, growth strategy is one of our core capabilities. We work with digital businesses ranging from start-ups to multinational giants, often supporting them through the entirety of this journey.

Looking to acquire, divest, or IPO?
We are experts in mergers and acquisitions, supporting both Private Equity investors and corporates across all stages of the investment cycle – ranging from identifying and assessing potential investment targets, to seeking out minority or majority investors, to IPO. Our team has developed a set of proprietary tools to answer the most pertinent questions on buyers’ and sellers’ minds when it comes to digital businesses.

Looking to expand internationally?
Opportunity abounds for digital businesses – but international expansion brings with it its own set of challenges, with key questions around a number of themes such as go-to-market strategy, proposition design, and operating models. We help our clients answer these key strategic questions while ensuring pragmatic execution, and our ‘on the ground’ experience in a number of major global markets helps us to craft strategies that are genuinely bespoke.

Designing new propositions?
Whether a digital native business or an offline business finding its feet in the digital world, we help our clients understand what their target customer really wants and how to build propositions around them. We deploy industry-leading customer insights to really understand customer needs, build effective customer segmentations and design propositions and strategies around this.

Optimising your approach to sales and marketing?
We have extensive expertise in all aspects of sales and marketing – marketing analytics, salesforce effectiveness, pricing, and many more.

Rethinking customer journeys?
We work with digital businesses to understand customer needs and to ensure that they are ‘joining the dots’ across all of their routes to market in order to meet them. For many of our clients, this goes both ways – we regularly support digital businesses in building the right offline presence to support their online business.

Transforming your operating model?
The right operating model is a key enabler for executing a digital strategy.

For the digital-first, your operating model and organisation has data and digital at its heart. But scaling from start-up phase to a more structured, mature and even international business can be hard. We work with digital native companies to help them scale, putting in place the tools, operating model and organisation to take their business to the next level.

If your heartland is offline, we can help you transform your operating model to embed digital at the heart of everything you do, making sure that you are well-placed to meet the rapidly evolving needs of your customers. If you are a digital native business, we can support you in professionalising and scaling your model as you grow and expand your business.

Our experience and client base in digital spans five areas:

Our cross-sector Digital team brings together experts with the capability and experience to help businesses scale and thrive in today’s digital age.

Our Thinking

Monday 21 February 2022

Battling the bubble

Welcome to Consumer M&A in 2022. Valuations are at record highs, and trade and private equity are fighting fiercely for the best deals. With everyone gunning for the same growth areas, how do you ensure you’re not backing a bubble?

Wednesday 02 February 2022

Making Direct Contact

The traditional barriers between consumers and content producers are breaking down. To remain relevant in the future, all broadcasters require a strategy and operating model to manage the shift to direct-to-consumer (D2C) across the industry.

Wednesday 19 January 2022

Trading Places

Just fifteen years ago, the biggest threat to traditional commerce was the internet. Brands that were quick to launch transactional websites (and later apps) emerged as victors. Now those same brands face losing out to the emerging dominance of online marketplaces – the disruptor has become the disrupted.

Wednesday 24 November 2021

Decision time

In this year's annual study of the Food and Drink Top 150 we see that the fortunes for the UK food and drink sector during 2020 can truly be classed as mixed – rarely has the industry seen such massive upheaval.

Tuesday 09 November 2021

The road to net zero emissions

Climate change is one of the most pressing challenges of our time. As an important contributor to greenhouse gas (GHG) emissions, the accommodation sector has a vital role to play in the effort to decarbonise.

Friday 17 September 2021

Ready, Test, Go!

Over the last 18 months, it has been easy (understandably) to focus on just getting through the “now”. Evolution in testing markets, however, does not stop, and testing providers need to be prepared for further change: from evolving customer demands and new regulation to under-pressure supply chains.

Monday 16 August 2021

COVID-19 accelerated car retail evolution but landscape remains familiar

The automotive world has been profoundly affected by COVID-19, but even before the pandemic hit the sector was undergoing a transformation in how, where, and what cars consumers wanted to buy.

Monday 16 August 2021

Investing in the News: opportunities in a challenged market

The news industry – and TV news in particular – is a strange place to invest on face value. Nevertheless, there are opportunities for investment as incumbents seek to evolve to keep hold of their audiences, and outsiders seek to disrupt.

Monday 12 April 2021

Battery late than never

The world of automotive, like many others, has been profoundly affected by COVID-19. But the automotive sector was already undergoing a period of unprecedented change in how, where, and what consumers want to buy

Thursday 08 April 2021

Opinion: Never again should we accept the notion of non-essential workers

It took a global pandemic to prompt society to reflect on the importance of work performed not only by healthcare and home care providers, but by delivery drivers, grocery store employees and other critical but modestly paid workers.

Monday 29 March 2021

Facebook Marketplace

Facebook Marketplace represents one of the most widely publicised and credible threats to traditional classified business models to have emerged in recent years

Friday 26 February 2021

Four sustainability myths: are they holding your business back?

The Covid-19 crisis has elevated the importance of sustainability, but we must banish old thinking to build back better, writes Deidre Sorensen

Tuesday 16 February 2021

Private Equity & Transactions 2020

While 2020 was a turbulent year for the world, private equity activity remained very resilient – with the strong slowdown in activity in Q2 as the COVID pandemic hit followed by an equally strong step-up in activity in the second half of the year

Friday 18 December 2020

The future of retail in Hong Kong

Hong Kong has lost its status as the ultimate shopping destination for Chinese tourists

Thursday 29 October 2020

B2B digital disruption: A quiet revolution

Digital has been on corporate agendas for years, and the impact of Covid is only accelerating this, with businesses rushing to bring forward investments across a range of capabilities

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