零售业

零售业是OC&C最长久的优势之一。在《金融时报》的2018年英国领先管理顾问评选中,我们团队的得分高居第一。我们在全球范围内为各种类别和规模的客户提供服务,其中既有跨国杂货店巨头,也有新兴的专业性网络零售公司:

  • 我们的杂货团队与英国和世界各地的市场领导者合作,提供战略、转型和运营项目方面的支持。在客户眼中,OC&C是他们面临关键战略和商业问题时的“必选”咨询合作伙伴。
  • 服装领域,我们从整个价值链中汲取经验,帮助零售商成功应对消费者快速变化的期望。凭借对定位和供应链的整体认识,我们能就客户和消费者提供有针对性的建议。
  • 多类别:我们与大型综合零售商和百货公司,解决高级管理层面临的关键问题。我们的经验涵盖了广泛的问题,包括类别战略、运营模式重新设计和国际扩张。
  • 专业和奢侈品:我们在范围广泛的零售门类拥有深入专长,涵盖折扣和奢侈品、青少年和宠物用品。
  • 变革性数字模型:市场路径正在快速变化——平台、社交购物和直接面向消费者是如今的核心概念,而这些在十年前还很少被提及。我们与零售商合作,更好地了解客户需求和使命,并在此基础上设计市场路径和运营模式,从而实现真正的竞争优势。

近年来,在快速发展的渠道格局、全球和地方经济的频繁波动以及消费者日益全球化的推动下,零售格局发生了不可估量的变化。在这种瞬息万变的背景下,我们以客户为中心的策略、强大的分析思维以及与高级管理层合作的专注度无疑顺应了新形势的需要。

我们拥有对客户的深入理解和坚定的分析性思维方式,帮助全球零售商实现成果

我们的思考

2024年1月30日

Facing the Fashion Future

Our Brazilian and British offices have joined forces to understand the pace of the fashion industry's transformation across Latam, the US, and Europe. Our report identifies five long-term trends for apparel businesses to align to when considering scale and growth for their future.

2022年11月8日

The forecourt of the future

Electric vehicle (EV) adoption across Europe is unstoppable. For fuel station forecourts this presents great change and opportunity in equal measure. In our latest report, we look at how the race to net zero is impacting the evolution of EV ownership, the future of charging and what consumers care about most, alongside its impact on forecourts. We also consider how forecourts can approach their strategy to futureproof business models and embrace the opportunities that lay ahead.

2022年7月12日

The Right Fit

The Apparel industry has been subject to major market forces: the pandemic accelerated online penetration by 5-10 years, new marketplace and resale models have intensified competition, Instagram, Tik Tok and now the metaverse have proliferated channels to market, and consumers and regulators are continually raising the sustainable fashion bar.

2022年2月17日

Private Equity & Transactions 2021

2021 was a record year for transactions globally – as activity remained exceptionally strong despite the ongoing challenges of the COVID pandemic, global supply chain issues and the challenges of rising inflation and energy prices during the year.

2022年1月19日

Trading Places

Just fifteen years ago, the biggest threat to traditional commerce was the internet. Brands that were quick to launch transactional websites (and later apps) emerged as victors. Now those same brands face losing out to the emerging dominance of online marketplaces – the disruptor has become the disrupted.

2021年6月28日

The luxury of choice: 5 keys to success on multi-brand online platforms

From plucky upstarts to fixtures of the mainstream shopping scene, online retail platforms have become a growing pillar of sales for premium and luxury markets

2021年4月8日

Opinion: Never again should we accept the notion of non-essential workers

It took a global pandemic to prompt society to reflect on the importance of work performed not only by healthcare and home care providers, but by delivery drivers, grocery store employees and other critical but modestly paid workers.

2021年2月26日

Four sustainability myths: are they holding your business back?

The Covid-19 crisis has elevated the importance of sustainability, but we must banish old thinking to build back better, writes Deidre Sorensen

2021年2月17日

Hitting reset on luxury fashion

The luxury fashion industry is undergoing an important phase of transformation, initiated before the pandemic and now accelerated by it

2020年12月18日

The future of retail in Hong Kong

Hong Kong has lost its status as the ultimate shopping destination for Chinese tourists

2020年8月13日

Opinion: The new channel split is buying vs shopping

Online retail took a big step forward during lockdown but it still cannot capture the experience of shopping, while physical retail faces its own post-pandemic challenge

2020年3月30日

How to win the retail sustainability game in 2020

Consumer attitudes to ethical consumerism are unrecognisable from a decade ago. In 2010, the public agenda was just beginning to shame the likes of the fur trade. But now, the far-reaching topic of ‘sustainability’ tops the CEO’s agenda

2020年3月25日

It's the uncertainty not the hardship that's so difficult

It's hard to find the right hyperbole to describe these extraordinary times that we find ourselves in. Today more than a quarter of the world's population are operating under lockdown with this number continuing to escalate rapidly

2020年3月24日

Opinion: Coronavirus accelerates us to a retail tipping point

In a crisis as big as this one, acting on the immediate challenges is critical. Thinking about the longer term may seem impossible, or at least deferrable. But in many ways, it is even more important

2020年1月20日

The perils of short-term reward

The blindingly obvious statement that many established retailers have failed to react decisively enough to structural shifts in the industry risks overlooking a more profound question

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