Rapports
lundi 21st mai 2012
The big leagues
The OC&C Proposition Index is a major piece of consumer research conducted annually, measuring shopper perception of the strength of different retail propositions
lundi 30th janvier 2012
Taking on the machines
The OC&C Proposition Index 2012 is the biggest and most comprehensive we have yet compiled
mardi 17th janvier 2012
Are you good enough?
Retailers have traditionally thrived by making choices. Some retailers would offer low prices, others great service, others huge range. Successful retailers made trade-offs in...
lundi 9th janvier 2012
Marrying the dragon
In recent years, China has played a greater and greater role in the cross-border merger and acquisition market. Outbound M&A activities have been accelerating...
mercredi 4th janvier 2012
Moving into the fast lane
The B2B Services sector is a huge and profitable market, but poorly understood, and typically given much less attention than more mature consumer-facing industries....
lundi 2nd janvier 2012
Winning strategies for a smooth ride
There are growing concerns that the once sizzling Indian economy is cooling off. With the rainfall playing truant and industrial growth slowing down, both...
mardi 20th décembre 2011
Pricing for profit
Companies tend to set their prices too low in the business-to-business market. Regardless of pricing policy, some customers end up paying a price...
mardi 22nd novembre 2011
Game on!
The online gaming industry is undergoing a period of rapid investment, expansion and innovation. In the last few years, investment and usage has shifted...
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mardi 8th novembre 2011
The good, the bad, and the ugly
The Christmas trading period this year may not have been a total wipeout, but it was a big disappointment for many retailers. And the...
jeudi 6th octobre 2011
The fog is lifting
For decades, customer service has been poorly understood – an afterthought to the proposition, a cost to be managed, or worse a series of...
vendredi 2nd septembre 2011
Size isn't everything
Whilst all good competitive strategy can be traced back to first principles, you may think that reaching back to biblical times is a step...
lundi 20th juin 2011
Land of the giants
The fight for survival rages on in food & drink. And this year’s OC&C Top 150 reveals that the UK’s biggest manufacturers are standing...
mercredi 11th mai 2011
New frontiers
As growth slows in the ‘Old West’, global suppliers are venturing into new territories. But they are facing stiff competition from domestic players...
mercredi 27th avril 2011
Opportunity knocks
For many years, the education sector has been poorly understood, captured as a subset of business services or the media sector. Education does however...
jeudi 10th mars 2011
Weathering the storm
It is clear to all of us that our great industry is moving through tumultuous times. A deep recession is being followed by a...
jeudi 3rd février 2011