Multi-Category


Multi-category retailers continue to face a variety of challenges including footfall decline, rapid digital disruption, and increasing expectations of service and convenience from the consumer.

We work together with 'big box' retailers, department stores, and digital platforms to tackle the key questions facing senior management teams. Our projects in this space can often involve significant changes to business strategy for our clients: we're confident tackling difficult questions and approaching difficult answers.

Our expertise in the space includes:

  • Customer segmentation and brand positioning
  • Operating model re-design
  • Category strategy development and commercial optimization
  • Store experience, service model, and labor optimization
  • Digital strategy and proposition development

To find out more, speak with one of our experts.

Our projects often involve significant business change: we support pursuit of commercial opportunities by stopping unprofitable activities

We use cookies to give you the best possible experience on our website. By continuing to browse this site, you give consent for cookies to be used. For more details please read our Cookie policy.