Publikationen

Die Philosophie von OC&C Strategy Consultants ist es, jedes Problem als einzigartig zu behandeln, indem wir unseren Kunden maßgeschneiderte Lösungen anstelle von generischen Paketen anbieten.

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Mittwoch, 18. April 2018

Small victories to galvanize action

Recently, we've worked with two very different clients (a retailer and a leisure operator) who are both going through a big change in strategy. The overall direction is clear, and the next step is to get the organization delivering

Dienstag, 17. April 2018

Virtually really here - AR powered by AI, analytics, and the GDPR data revolution

I’m straight from a secret meeting with an app developer south of the river - and my world has been rocked. The near-future of shopping doesn’t really exist

Dienstag, 17. April 2018

The perils of losing the human touch

Latest estimates place over 40% of jobs in the retail sector are at risk from automation. That would result in over 2 million lost roles in the UK, and impact 6.5% of the total working population

Donnerstag, 12. April 2018

House advantage of bringing advertising in-house

I'm reading news today about P&G bringing more of its media in-house. It reminded me of a media training course I used to teach, likening media planning to playing roulette

Donnerstag, 12. April 2018

No such thing as a free delivery

Consumer expectations of delivery continue their relentless march: speed of fulfilment is now rated by 8% of US consumers as the most important factor in e-commerce decisions, up from 2% in 2017, according to Kibo

Donnerstag, 12. April 2018

What was Facebook thinking?

The confusion (not least among US senators) as to Facebook's strategy and business model continues. The continued accusation of "Facebook is selling your data!" is of course not helpful, because it doesn't

Montag, 9. April 2018

Digital spoils: are B2B and Services businesses falling behind?

We serve some of the world’s leading disrupters. They want to know what new worlds there are to conquer, where the weak points in today’s models are in terms of customer needs or cost to serve and how they can transform these

Montag, 9. April 2018

Omni-channel is dead

We've sent flowers and written a nice note. I think the eulogy was kind. But Omni-channel is dead, and retailers need to focus

Montag, 9. April 2018

Automatic for the people? Automation versus increasing labour costs in retail

A new release today from the Office for National Statistics showing a 4% increase in labour costs per hour and rising wage inflation in the UK

Donnerstag, 5. April 2018

Online car retailing: harder than it looks

Interesting to read about Shift's partnership with Cox/Mannheim to provide the physical infrastructure to underpin its online sales

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