B2B Products & Services

We develop and provide superior insight to the winning business models in complex B2B products and services sectors.

Our areas of expertise cluster into areas with common winning formulas:

  • The Built Environment: Making money where others fail in tight margin, superficially mature, industries
  • (B2)B2C Services: Traditional ecosystems undergoing rapid consolidation and value chain shifts
  • Outsourcing: Redesigning value chains to be structurally more effective
  • Science and Compliance: Turning innovation and risk functions into high margin businesses

Within these areas, we bring together end-customer insight, operational excellence, and in-depth sector knowledge in six key sub-sectors where we have unrivalled experience;

We develop and provide superior insight to the winning business models in complex B2B products and services sectors

Our thinking

Friday 17 September 2021

Ready, Test, Go!

Over the last 18 months, it has been easy (understandably) to focus on just getting through the “now”. Evolution in testing markets, however, does not stop, and testing providers need to be prepared for further change: from evolving customer demands and new regulation to under-pressure supply chains.

Monday 12 April 2021

Battery late than never

The world of automotive, like many others, has been profoundly affected by COVID-19. But the automotive sector was already undergoing a period of unprecedented change in how, where, and what consumers want to buy

Thursday 04 June 2020

Return to the road

As the world cautiously ventures back outside after weeks in lock down, vehicles are starting to return to previously empty roads.  But rubber returning to the road does not mean usage and traffic will immediately bounce back to normal.

Thursday 14 May 2020

TICC sector perspectives to navigate a pandemic

Operational and financial solutions to emerge stronger from the crisis

Wednesday 22 April 2020

Looking over the precipice

The potential impact of COVID 19 on B2C & B2B Media: Initial perspectives

Tuesday 31 March 2020

No-one in mobility is set up to win the 2020s auto battle — yet

Forget autonomous vehicles and car sharing—the auto industry’s real opportunity lies in giving consumers access to cars without the hassle of ownership and risk

Wednesday 25 March 2020

It's the uncertainty not the hardship that's so difficult

It's hard to find the right hyperbole to describe these extraordinary times that we find ourselves in. Today more than a quarter of the world's population are operating under lockdown with this number continuing to escalate rapidly

Thursday 19 March 2020

COVID-19 - crashing car rental

It seems hard now to believe that just a few weeks ago major car rental companies were announcing record results for 2019

Wednesday 22 January 2020

Pricing contortions at Uber and the regulated end game

Uber's efforts to comply with California's new employment regulations - and prove that Uber is a tech platform, not a taxi firm - are entertaining to watch

Tuesday 10 December 2019

Is the auto industry wasting money on mobility/autonomy/electric?

This week we released the findings of research surveying more than 10,000 consumers internationally (USA, UK, France, Germany and China) about how they really feel about the big changes in cars (mobility, electric, autonomous)

Thursday 05 December 2019

Life in the fast lane

The world of automotive is in a period of unprecedented change: subscription models, car sharing, electric and autonomous collectively will transform the landscape for all companies in the automotive value chain

Wednesday 06 November 2019

The next generation of FM – will tech cannibalise or enhance business models?

The facilities management (FM) industry has long been reliant on the unending demand for labour. It was good for everyone. The slow and steady growth seemed guaranteed, and there was a well-known operating model for how to win. But the good times are over

Tuesday 20 August 2019

Unlock the keys to the future of car ownership

Buying and running a car is not the set of discrete transactions it once was: drivers no longer buy a car from one place, have their vehicle serviced by another and then sell it on elsewhere

Wednesday 10 July 2019

Can TIC solve climate change?

Can TIC (Testing, Inspection, and Certification) providers solve climate change? The short answer is no

Thursday 09 May 2019

Stop or go

The world of automotive is changing, and fast. The advent of subscription models, mobility, car sharing, electrification and autonomous are all potential disruptions viewed as an opportunity by some and a worry or threat by others

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