Retail

Winning retail strategies for an ever-changing world

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Rapidly evolving channel landscapes, major swings in global and local economies and increasing globalisation of the consumer have irrevocably changed the face of retail. Against this backdrop, our customer-centric approach, robust analytical mindset, and dedication to working in partnership with our clients have never been more relevant. At OC&C we work together with leaders, across an array of retailers, to deliver strategic, transformational, and operational success.

Our Expertise inRetail

"We bring an unparalleled understanding of the customer, and a determined, analytical mindset to deliver results together with retailers globally."

Tom Charlick

Tom Charlick

Partner

Grocery
Digital Commerce & Marketplaces
Apparel, Fashion & Lifestyle
Speciality
Luxury
Multi-Category
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Contact our Retail team

Analytics

  • Retail Analytics

  • Successes

Suggested reports

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Tuesday 30th January 2024

Facing the Fashion Future

Our Brazilian and British offices have joined forces to understand the pace of the fashion industry's transformation across Latam, the US, and Europe. 
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Thursday 23rd November 2023

OC&C Retail Proposition Index 2023

We’re delighted to share the OC&C Retail Proposition Index, which anoints this year’s winning retailers in the eyes of consumers, and also highlights the key...
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Monday 20th February 2023

Doing more with less

Overproduction is a long-lasting, deep-rooted problem for brands. 15-45 billion items of clothing produced every year are wasted, mostly ending up in landfill or incinerated. This...
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Friday 21st October 2022

All about value

In this, our 12th annual Retail Proposition Index, published at a time when consumers are grappling with cost-of-living pressures and confidence is at a...
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Suggested articles

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Tuesday 30th May 2023

Next Generation Operating Models

Brands continue to find themselves under pressure from all directions. Cost inflation, staff shortages, and ever-changing customer needs are all contributing to margin compression,...
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Monday 6th February 2023

7 key reflections for the retail sector

Despite a period of undeniable economic and political turbulence, the retail sector has performed resiliently, with spend holding up stronger in Q4 than many had feared. However,...
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Wednesday 16th November 2022

Lifelong Loyalty

Loyalty programmes have long been used as a mechanism to secure customer loyalty and many have become significantly more sophisticated in recent years. Our latest...
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Monday 28th June 2021

The luxury of choice: 5 keys to success on multi-brand online platforms

From plucky upstarts to fixtures of the mainstream shopping scene, online retail platforms have become a growing pillar of sales for premium and luxury...
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Suggested news

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Industry expertise

We help top management of major multinational corporations and leading national companies as well as private equity firms, governmental and other public institutions develop winning strategies.

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Advanced Analytics & AI

Advanced Analytics & AI

Advanced Analytics & AI

Navigating and unleashing the power of Advanced Analytics and AI requires bold thinking

B2B | Services

B2B | Services

B2B | Services

Delivering the knowledge and knowhow to measure and execute what business customers need

Consumer Goods

Consumer Goods

Consumer Goods

Helping you stay ahead in a fast-moving world

Leisure & Hospitality

Leisure & Hospitality

Leisure & Hospitality

Our experts help you focus on what you do best - making unforgettable experiences

Digital

Digital

Digital

In our digital age – with the right expertise and strategy – opportunities are boundless

Private Equity & M&A

Private Equity & M&A

Private Equity & M&A

Helping you seize winning investment opportunities

TMT

TMT

TMT

Strategies that power the heart of the digital economy

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