Carve your new strategic landscape
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Shifting demographics, evolving consumer behavior and advancements in technology have fueled several new and emerging travel trends in recent years.

Identifying these trends is the first step towards thriving in this competitive environment. Taking advantage of them is the second. That’s where we come in.

Our strategic projects have seen us work closely with tour operators, travel agents, public and private transport businesses, and other sub-sectors.

We collaborate closely with our Technology practice, combining our experience of the broader consumer landscape with sharp insight in what makes for a successful, digitally led business.

How we can help

  • 01

    Pricing – assisting clients to maximise value from their inventory through yield management, dynamic pricing, cognitive pricing.

  • 02

    Loyalty – revolutionising approaches to driving customer loyalty.

  • 03

    CRM, segmentation – deepening client’s understanding of their customers through actionable, data-led segmentation.

  • 04

    Channel strategy – providing data-driven principles to optimise direct and third party channels to maximise overall value.

  • 05

    Performance improvement – helping Management teams to prioritize actionable commercial value drivers and customer experience improvements.

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Contact our Consumer Travel team

Suggested reports

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Tuesday, April 21, 2020

Keep calm and play on: The rise of Digital Leisure

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Friday, March 22, 2019

The OC&C Fundex 2019: How was it for you?

Hospitality & Leisure is a fantastically diverse sector, but one thing unites every single leisure brand out there – the importance of creating a...
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Thursday, September 28, 2017

Taking a serious look at fun

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Going places

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Thursday, June 20, 2024

Calmer Waters Ahead?

As we emerge from our post-Covid era, travel has walked a turbulent recovery path. Multiple barriers such as high-cost inflation, labour shortages and global...
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Friday, March 22, 2024

The Future of Personalised Pricing

As an approach to price management, personalised pricing accounts for the fact that each customer has a unique set of needs and behaviours, with...
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Sunday, July 23, 2023

Riding the AI wave in Travel and Accommodation

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